LOUISVILLE, KY. – Goodwill Industries of Kentucky has hired Joshua Thompson as its director of information technology. Thompson most recently served as the senior manager of vendor applications for Yum! Brands’ IT Shared Services team.
Thompson has more than 15 years of IT experience, including a background in leadership, consulting, technical support, collaboration, voice and video technologies, team training and development, troubleshooting and more.
As the director of IT for Goodwill, Thompson will be responsible for infrastructure, platforms, processes, vendor management and other aspects of IT operations. He will oversee everything from design to day-to-day management of secured, complex, enterprise and store-level networked environments.
“Joining Goodwill of Kentucky is not just a career move, it’s a commitment to community transformation,” Thompson said. “With my leadership and technical expertise, I am eager to contribute to the programs that uplift our society, making a difference in the lives of those we serve.”
Thompson began his career at Yum! in 2008 as a senior voice analyst before being promoted to unified communications projects and engineering lead in 2010, global monitoring architect in 2013 and manager of voice and video architecture in 2018. His additional experience includes time with Insight Communications as a telecommunications analyst.
Thompson studied computer information systems and earned an associate degree from Brown Mackie College (formerly R.E.T.S Electronics Institute) in Louisville.
About Goodwill Industries of Kentucky
Goodwill Industries of Kentucky is a 100-year-old nonprofit organization that operates in 103 of Kentucky’s 120 counties. The organization is committed to using resources from its 67 retail stores to help build pathways out of poverty for individuals who need a hand up in life. In 2023, Goodwill helped place 3,185 Kentuckians into jobs with its 1,330 employer partners and inside its own retail stores. Goodwill uses approximately 90 cents from every dollar generated in its retail stores to operate programs and services that help Kentucky’s hardest-to-serve job seekers build the life they desire.