Previously a greeter at Walmart, Charles was laid off and in search of a new employment opportunity. He was referred to the Senior Community Service & Employment Program (SCSEP), operated by Goodwill. Through SCSEP, Goodwill matches eligible individuals age 55 and older with nonprofits or public agencies for on-the-job training in a professional work environment.

Charles was assigned to our Danville store to train as a customer service representative.

While in the program, he completed many job-readiness activities, such as resume development, job interviewing skills, workplace safety, time management, communication and more.

Due to the shutdown as a result of COVID-19, Charles was placed on paid leave but returned to his training assignment in July. A month later, Goodwill decided to hire him as a permanent employee.

“I love Goodwill. I like talking to all the people. My job is important to me because I have friends here. All the people are friends I have made,” Charles explained.

A fun fact about Charles: He lives with three cats and his wife, to whom he has been married to for 44 years. When asked what the secret to a successful marriage is, he thought hard about his answer and replied, “I like her cooking!”

If you or someone you know is age 55 and older and in need of paid training or employment, visit or call 833-439-7759.